The Gloucestershire Prepared website provides information for communities on preparing for various emergencies. 
They have developed a Are you Ready booklet for households - with advice & guidance on how to prepare for emergencies. 
If you would like to know more about Rapid Response Catchments, please do not hesitate to contact your local Environment Agency Flood Resilience Team at: or by calling floodline on 0345 988 11 88. 
Other useful information is below: 
Local Government Contacts 
There are three tiers of local government, each with different responsibilities. The table below explains some of the responsibilities and who to contact. 
Local Authority 
Gloucestershire County Council 
Tel: 01452 425000 
Tel: 08000 514514 
Education and Schools 
Fire Service 
Libraries & Museums 
Public Rights of Way 
Social and Youth Services 
Lead Local Flood Authority 
Trading Standards 
Waste Recycling Centres 
On Street Parking 
Ringway is contracted to deal with all Highway matters on behalf of Gloucestershire County Council 
Forest of Dean District Council 
Tel: 01594 810000 
Car Parks owned by the District Council 
Council Tax and Benefits 
Electoral Services 
Planning and Building Control 
Refuse, Recycling and Garden Waste Collections 
Environmental Services – Noise, Pest Control 
Housing Services 
Environmental Health 
Street Cleansing – Fly Tipping 
Tourist Information 
Newent Town Council 
Tel: 01531 820 638 
Management of; 
The Lake 
Recreation Ground 
The Arboretum 
Holts Road Allotments 
Market House 
Library car park 
Grants to local organisations 
Reviewing and responding to planning application consultations 
Gloucestershire County Councillor representing Newent 
Cllr Gill Moseley 
6 Peacock Gardens 
GL18  1RE 
Tel: 01531 820 826 
Forest of Dean Distric Councillors representing Newent 
Cllr Gill Moseley 
6 Peacock Gardens 
GL18 1RE 
Tel: 01531 820 826 
Cllr Julie Hudson 
Cllr Julia Gooch 
Hill View 
GL14 1QX 
Tel: 01531 821 084 
Member of Parliament 
Mark Harper, MP 
House of Commons 
Constituency Office Tel:  01594 823 482 
Westminster Office Tel:  020 7219 5056 
Community Transport Services 
Forest Routes is a Lottery funded community transport partnership in the Forest of Dean. 
We are working together to raise awareness of the four community transport providers, to promote their services and to recruit new volunteers to work with them. Contact 01594 812613 
Newent Association for the Disabled is the umbrella organisation for Sheppard House, Community Transport Services and the charity shop. It was founded in 1981 by Trudie Sheppard MBE. 
Newent Community Transport provides door-to-door transport for members of the community needing assistance with transport. There are vehicles with a lift for wheelchair access or if you are able to travel by car, voluntary car drivers are available. To book a journey please contact the office on 01531 821227 or email 
The Newent Community Link Service (run by Newent Community Transport) operates like an ordinary bus service. Just turn up at your bus stop at the scheduled time and you can use your concessionary bus pass. Timetables and routes are available on; Services includes routes 643, 678, 679, 691, 692,693, 695 
If you are interested in volunteering there are many roles available to suit your interest providing an opportunity to contribute your skills as well as having fun and meeting new people. You will receive training and complete a DBS disclosure with the organisation. Please ring and speak to Vanessa on 01531 821227 
Based at Sheppard House; Opportunities include helping with gardening, assisting in the kitchen, helping with craft activities, going on trips and outings to provide an extra pair of hands, playing the organ. 
Volunteer Mini bus drivers are needed to be part of the team that drive the fleet of transport 
Volunteer Attendants assist the passengers on the mini-buses that take local people to shopping, appointments, activities, school and bring them home again. 
Volunteer car drivers are needed across the area, willing to transport local people from their home to their appointments and bring them home again. Mileage is paid from the point of the driver’s home. You will need a driving licence, your own car or access to a car. If you are in the parishes of Kempley, Dymock, Bromsberrow, Red Marley, Pauntley, Corse, Staunton, Oxenhall, Upleadon, Gorsley & Kilcot, Newent, Hartpury, Rudford, Taynton, Tibberton, Longhope, Huntley, Churcham or Mitcheldean please get in touch. 
Volunteer Charity shop assistants are part of a team that give local people somewhere to buy good quality items whilst raising funds for the organisation. 
Car Parking in Newent 
Public car parks can be found in the following locations in Newent: 
1. Lewall Street Car Park 
2. To the rear of Newent Library – access from Watery Lane 
There is also 2 hours free on-street parking in the town centre. 
Play Areas and Outdoor Gym and Fishing at Newent Lake 
When using these facilities, please adhere to the safety signage there.  
Authorised fishing only at Newent Lake; fishing at the Lake is strictly for valid Newent Town Council Fishing Permit holders, who must adhere to the Permit rules.  
Hand Sanitiser Units 
Please click HERE to see the location of free foot pedal hand sanitisers in the town. 
Coronavirus Testing 
Useful Links for information on Coronavirus 
Coronavirus (COVID-19) – UK government response 
Coronavirus (COVID-19) – guidance (Public Health England) 
Advice on COVID-19 – Gloucestershire County Council 
Coronavirus (COVID-19) – Forest of Dean District Council 
Includes information about bins & recycling, housing, Council Tax & benefits, community support, council facilities & meetings, planning & building and business & licencing. 
Gloucestershire Community Help Hub 
People can also register on the county’s community help hub by calling 01452 583519 Monday to Friday between 8.30am and 5pm. 
The Lords Larder 
The Lords Larder Food Bank is operating a self-certification voucher system so clients in need are not burdened with obtaining vouchers. Emergency needs will be responded to as quickly as we can. 
Normal opening is weekly on a Thursday between 10.30am-12.30pm. 
Contact details: Tel 01531 821641 or 07837 374349, or email
Please see the attached document which gives information on a new initiative we have put in place covering Newent and of course the surrounding area. It is an extension to our lord’s larder food bank service. Newent Doordrop Flyer 
Do spread this news. 
North and West Gloucestershire Citizens Advice 
Help with welfare benefits and support for the employed and self-employed 
North and West Gloucestershire Citizens Advice is a local charity which provides advice to residents. 
For telephone advice people should contact 01452 527202. For email advice visit our website and complete the email enquiry form.  
Guideposts Information Service 
The Guideposts Information Service (GIS) is a free emotional support, information and signposting service, for people struggling with mental health issues, who need support in a crisis or are experiencing social isolation. 
GIS provides a confidential helpline service for people struggling with stress, uncertainty and practical difficulties. The 'Stay Connected' web pages provide 100s of ideas to stay socially connected and active from home. 
The service is ideal for people who need support during a crisis; are experiencing stress, anxiety and low mood; are vulnerable and socially isolated; or carers who are experiencing more pressure at the moment and lacking their usual sources of support. 
The service can be accessed by: 
Calling freephone 0800 048 7035  
Monday to Friday, 9am-5pm  
Universal Credit 
There are currently many people applying for Universal Credit. If people need help to claim they can contact our Help to Claim service on 0800 1448 444
Age UK Gloucestershire 
Supporting Older People to resolve specific issues: 
Help Team are available Monday – Friday 9am – 4pm to help older people resolve specific problems. We have up to date information about local resources and support. Call us on 01452 422660 to access the Help Team, or email to let us know about essential services you are offering locally. 
Our Out of Hospital Team continues to support older people recently discharged from hospital who need guidance to stay well at home through in depth welfare calls. 
Supporting Older People to stay connected 
We recognise that social isolation and the associated wellbeing issues are a real and serious issue for older people. We have set up a new Freephone telephone number for people who are alone and who want to have a friendly conversation with a staff member or volunteer. Call us on 0800 2980579, Monday – Friday 9am – 4pm 
We are compiling tips from our Older People’s Springboard Groups about how to stay connected, including virtual ‘Get Connected’ workshops and one-to-one telephone support to help older people make the most of the resources and social opportunities access to technology can offer. Call 07511 223995 to find out more. 
There is also a lot of advice and information on the local Age UK website: 
Forest of Dean Distict Council is continuing to offer grants to eligible businesess. For details, visit:  
Licensing Act consultation work 
The District Council is responsible for the licensing of all district premises that sell alcohol, provide regulated entertainment or serve late night refreshment to the public, as well as individuals responsible for the sale of alcohol and running events. FODDC is reviewing its licensing policy. Find out more by visiting:  

Contact Information for Newent Groups, Organisations and Services 

This page is a directory of local community groups and services in Newent. If you run a community organisation (operating locally) and your details are not shown below and you would like them displayed, please contact us. 
Bromford Housing  
Buses 4 U  
Chill Out Zone  
Citizens Advice Bureau  
Federation of Newent Schools Glebe and Picklenash  
Forest of Dean Health Forum  
Glebe Chapel  
Gloucestershire Constabulary – Newent  
Guide2 Gloucestershire  
Highways Contact Information  
Newent Attractions  
Newent Catholic Church  
Newent Community School  
Newent Leisure Centre  
Newent Library  
Newent Dial-A-Ride (NAD)  
Newent Doctors Practice  
Newent Initiative Trust  
Newent Memorial Hall  
Newent Neighbourhood Development Plan  
Newent Parish Church  
Sheppard House  
The Lord’s Larder Food Bank  
The Recycling Shop  
Wye Valley and Forest of Dean Tourism Association  
Newent Town Council is not responsible for any omissions on this list or for the content of any external website. 
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