Coronavirus (COVID-19)
In response to the latest government advice we have had to consider the impact on the services we provide.  A Pandemic Crisis Management Team are having regular virtual meetings to ensure urgent council work continues.

Virtual Council Meetings are taking place on the 2nd and 4th Mondays of the month at 7.00 pm.  Agendas will be published on the Minutes & Agendas page as usual and on the Council noticeboard.

The Council Office Reception is closed to visitors. However, residents can still contact the Council be calling 01531 820638 or emailing

Re-opening of Play areas and Outdoor gym
We are pleased to advise that our play areas and outdoor gym are now open again.  Please strictly adhere to the signage in place to protect you when using these facilities.

Re-opening of Cemetery

The Town Council has re-opened the Cemetery for burials and interment of cremated remains and operates under strict government guidance.   The Cemetery will however be closed to the public whilst funerals are taking place.   Advance notice of closure will be placed on the Cemetery gates in such circumstances.

Please adhere to government guidance and ensure social distancing is practised at all times. The Town Council will close the cemetery if government guidance is not followed or if further restrictions are implemented.

Stay home, protect the NHS, save lives.

Useful Links for information on Coronavirus
Coronavirus (COVID-19) – UK government response
Coronavirus (COVID-19) – guidance (Public Health England)
Advice on COVID-19 – Gloucestershire County Council
Coronavirus (COVID-19) – Forest of Dean District Council

Gloucestershire Community Help Hub

People can also register on the county’s community help hub by calling  01452 583519 Monday to Friday between 8.30am and 5pm.

Newent COVID-19 Mutual Aid Group

We Will Help Newent – Volunteer Group supported by Newent Town Council

Includes a list of businesses providing grocery and food deliveries in and around Newent.

Facebook page –

The Lords Larder

The Lords Larder food bank is operating a self certification voucher system so clients in need are not burdened with obtaining vouchers.  Emergency needs will be responded to as quickly as we can.

Normal opening is weekly on a Thursday between 10-30am & 12-30pm.
Contact details: Tel 01531 821641 or 07837 374349 or email

Please see the attached document which gives information on a new initiative we have put in place covering Newent and of course the surrounding area. It is an extension to our lord’s larder food bank service.  Newent Doordrop Flyer

Do spread this news.

North and West Gloucestershire Citizens Advice

Help with welfare benefits and support for the employed and self-employed

North and West Gloucestershire Citizens Advice is a local charity which provides advice to residents.

During the Coronavirus situation we continue to provide all advice services by telephone and email. All our face to face services across Gloucester, Tewkesbury, Forest of Dean and Cheltenham districts remain suspended until further notice.

Getting Advice
For telephone advice people should contact 01452 527202. For email advice visit our website and complete the email enquiry form. We are receiving over 5 times as many calls as usual. Where we can’t respond to a call immediately we are aiming to return all calls within 1 working day. Where a client needs a food voucher, we will respond to that enquiry on the same day.

Information for the Self-employed
For those who are self-employed, this current situation may be very difficult and they may have faced a significant loss of income. The following link provides information regarding the support available:

Coronavirus – what benefits can people get?
This link provides details regarding benefit entitlement including Universal Credit and Statutory Sick pay:

Universal Credit
There are currently many people applying for Universal Credit. If people need help to claim they can contact our Help to Claim service on 0800 1448 444.

Age UK Gloucestershire

Supporting Older People to resolve specific issues:

• Help Team are available Monday – Friday 9am – 4pm to help older people resolve specific problems. We have up to date information about local resources and support. Call us on 01452 422660 to access the Help Team, or email to let us know about essential services you are offering locally.

• Our Out of Hospital Team continues to support older people recently discharged from hospital who need guidance to stay well at home through in depth welfare calls.

Supporting Older People to stay connected:

• We recognise that social isolation and the associated wellbeing issues are a real and serious issue for older people. We have set up a new Freephone telephone number for people who are alone and who want to have a friendly conversation with a staff member or volunteer. Call us on 0800 2980579, Monday – Friday 9am – 4pm

• Look out for our Greet Your Street Campaign. We are encouraging everyone to make a cup of tea, open your windows or front door and Greet Your Street at 11am every day. Wave, smile, say hello to your neighbours, share a joke, reassurance and stay connected, just remember to stay at least 2 metres apart.

• We are compiling tips from our Older People’s Springboard Groups about how to stay connected, including virtual ‘Get Connected’ workshops and one-to-one telephone support to help older people make the most of the resources and social opportunities access to technology can offer. Call 07511 223995 to find out more.

There is also a lot of advice and information on our website:<>

Forest of Dean District Council Support

• Support for businesses with licensing requirements;
People with premises licenses (e.g. pubs) will be allowed to defer license annual fee payment for six months. This will limit expenditure while premises remain closed and avoid the more costly option of applying for a new license when restrictions are lifted. The relevant contact details for enquiries on this issue are 01594 810000

For all other types of licence renewals that require a fee (e.g. taxi/private hire drivers, street traders, animal establishments) we will offer a 12 month direct debit scheme for anyone wishing to re-licence in the next six months rather than paying the full fee upfront. Or they can defer renewal for up to six months. (NB – licences must be in place if they are trading) The relevant contact details for enquiries on this issue are 01594 810000

• Support and flexibility for those struggling with Council Tax payments;
Anyone who is experiencing difficulty in making Council Tax payments should contact us at the earliest opportunity. There are a number of options we can explore dependent on the individual circumstances of the case. Advice and help is available to people contacting us for the first time or those who may have been experiencing difficulties before the current Covid -19 outbreak whose circumstances have changed. We are here to help. In addition we will be applying the recently announced £150 Council Tax Support Payment (Hardship Fund) for those working age customers already in receipt of Council Tax Support. This will automatically be credited to their Council Tax Account. The relevant contact details for enquiries on these issues are 01594 810000

Gloucestershire County Council Household Recycling Sites

Gloucestershire County Council Household Recycling sites re-open 11 May 2020 for pre-booked vehicles only.  For further information visit